My Roof CRM

Additional signers: two or three people signing in order

Add a second or third signer, understand the strict signing order and signer-specific links, read the status on the job, and handle the common error messages.

Intermediate 6 minSales rep / estimator, Owner / manager, Office & admin staff· Last checked 2026-10-03

Video tutorial coming soon

The written steps below are complete. Producing the video? Use the video script tab — it follows these steps one for one.

Up to three people can sign (two on Starter). They sign in order: the primary signer first, and each next signer is emailed only after the previous one signs. Each signer gets their own link; using the wrong link produces a clear message. Options lock after the primary signer signs, so later signers accept the same choice.

By the end you can

  • Add signers on the Authorization page
  • Explain the order and link rules
  • Read "x/y signed" and the Signer Status dialog

Screens used

  • /edit/report/[reportId]
  • /projects/[projectId]
  • /agreement/esign/[reportId]

Step by step

  1. Add a signer/edit/report/[reportId]

    In the proposal, Authorization page, Signers block, click "Add Another Signer" and enter Name and Email. Repeat for a third if needed.

    You should see: Signer 2 and 3 rows appear with "Remove". The editor allows three on every plan, but on Starter saving a third fails with "Starter supports up to 2 signers per proposal…".

  2. Send/edit/report/[reportId]

    Send for Signing as usual.

    You should see: Only the primary signer is emailed now. The dialog states "Each remaining signer will be emailed only after the previous signer signs".

  3. Watch the status/projects/[projectId]

    On the job page read the card: "Sent <date> · 1/2 signed · Next: <name>". Click "View details".

    You should see: The "Signer Status" dialog lists each signer as Primary, "Signed" / "Signed manually" with date, or "Waiting". The board chip reads "Partly signed"; Activity logs "First signer signed".

  4. Know the messages/agreement/esign/[reportId]

    If a signer opens the wrong link they see "A signer-specific invite link is required…", "This link is not for the current signer…" or "…already been used by…".

    You should see: Each message tells the signer to use their own email link.

Tips

  • Options are chosen by the primary signer; later signers see them locked.

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