How to use this help center
Search, browse by module or role, follow the course in order, mark lessons complete, print a guide, and switch between the Guide, Video script and Test checklist tabs.
Video tutorial coming soon
The written steps below are complete. Producing the video? Use the video script tab — it follows these steps one for one.
Rough runtime
2:25
Scenes
7
Lesson
11.1 · For testers & video producers
File name
11-01 how-to-use-this-help-center.mp4
Before you record
- Help center open on the home page.
- Record at 1920×1080, browser zoom 100%, light theme, sidebar expanded, no personal data on screen. See Recording standards.
Shot list
| # | Time | Scene | Screen | On screen | Narration |
|---|---|---|---|---|---|
| 0 | 0:0020s | Intro: How to use this help center | /help | Title card, then the first screen of the lesson. | One minute on using this help center well. |
| 1 | 0:2022s | Search | /help | Press ⌘K or Ctrl+K anywhere in the help center (or press /), type "send proposal" and use the arrow keys and Enter. Or use the big search box on the home page. | Command-K, type what you want to do, Enter. |
| 2 | 0:4222s | Browse | /help/course | On the home page scroll "Browse by module" and "Browse by role". Open "Full course outline" from the sidebar. | Or browse: by module, by your role, or the full outline. |
| 3 | 1:0422s | Track progress | /help | On a guide click "Mark as complete". Return to the home page. | Mark lessons complete as you go. The progress bar is yours alone, saved in your browser. |
| 4 | 1:2622s | Use the tabs | /help | On a guide click "Video script" and then "Test checklist". Use "Print guide" / "Print script" / "Print checklist", "Copy script as Markdown" or "Copy checklist as Markdown". | Three tabs, one source of truth. Share the URL with the tab and your teammate lands on the same view. |
| 5 | 1:4822s | Open help from a screen | /help | In the app click "Help & guides" in the sidebar while on the Calendar. | From inside the app, Help & guides knows which screen you were on and suggests its lessons. |
| 6 | 2:1015s | Recap & next lesson | /help | Hold on the finished result, then the end card. | Next: using the guides as a test plan. |
Narration, in order
0. Intro: How to use this help center
0:00 · 20sTitle card, then the first screen of the lesson.
One minute on using this help center well.
1. Search
0:20 · 22sPress ⌘K or Ctrl+K anywhere in the help center (or press /), type "send proposal" and use the arrow keys and Enter. Or use the big search box on the home page.
Command-K, type what you want to do, Enter.
Show before cutting: Results list the guide, its module and a snippet. Enter opens the highlighted guide.
2. Browse
0:42 · 22sOn the home page scroll "Browse by module" and "Browse by role". Open "Full course outline" from the sidebar.
Or browse: by module, by your role, or the full outline.
Show before cutting: Modules list their lessons with minutes; a role filter shows only relevant lessons; the outline shows everything in order.
3. Track progress
1:04 · 22sOn a guide click "Mark as complete". Return to the home page.
Mark lessons complete as you go. The progress bar is yours alone, saved in your browser.
Show before cutting: The progress bar advances; completed lessons show a check in the sidebar. Progress is stored in this browser only.
4. Use the tabs
1:26 · 22sOn a guide click "Video script" and then "Test checklist". Use "Print guide" / "Print script" / "Print checklist", "Copy script as Markdown" or "Copy checklist as Markdown".
Three tabs, one source of truth. Share the URL with the tab and your teammate lands on the same view.
Show before cutting: The URL carries ?tab=script or ?tab=checklist so the view can be shared.
5. Open help from a screen
1:48 · 22sIn the app click "Help & guides" in the sidebar while on the Calendar.
From inside the app, Help & guides knows which screen you were on and suggests its lessons.
Show before cutting: The help home opens with "Guides for the screen you came from" listing calendar lessons.
6. Recap & next lesson
2:10 · 15sHold on the finished result, then the end card.
Next: using the guides as a test plan.
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