Create a job (and its customer)
Fill in the New job dialog correctly, understand the default job name, pick a lead source and see how the customer record is created or matched automatically.
Video tutorial coming soon
The written steps below are complete. Producing the video? Use the video script tab — it follows these steps one for one.
Rough runtime
3:15
Scenes
7
Lesson
2.2 · Jobs & customers
File name
02-02 create-a-job.mp4
Before you record
- Fictional homeowner details ready to type.
- Record at 1920×1080, browser zoom 100%, light theme, sidebar expanded, no personal data on screen. See Recording standards.
Shot list
| # | Time | Scene | Screen | On screen | Narration |
|---|---|---|---|---|---|
| 0 | 0:0020s | Intro: Create a job (and its customer) | /board | Title card, then the first screen of the lesson. | Creating a job takes thirty seconds, but a few details, like the default name and lead source, are worth knowing. Let us create one. |
| 1 | 0:2032s | Open the dialog | /board | Click "New job" at the top of the sidebar (or the "+" on a phone, or "Create new project" on the Jobs page). | New job is always one click away: the sidebar button, the plus on mobile, or the Jobs page. |
| 2 | 0:5232s | Enter the homeowner | /board | Fill Client First Name, Client Last Name, Email and Phone. All four are required and the email must be valid. Company is optional. | First the homeowner. Name, email and phone are required: the email is where the proposal will go, and the phone is used for text reminders. |
| 3 | 1:2432s | Enter the property | /board | Fill Address Line 1, City, State / Province and Zip / Postal Code. There is no second address line; put a unit number in Address Line 1. | Then the roof: street, city, state and zip. This address flows into the proposal cover, the calendar and the material order. |
| 4 | 1:5632s | Name and lead source | /board | Leave Project Name blank unless you want a custom name. Optionally pick a Lead source: Phone call, Website, Referral, Google, Facebook / Instagram, Door knocking, Repeat customer or Other. | You can skip the name; the app names the job after the last name and street. Lead source is optional but worth a click, because later you will want to know which channels pay. |
| 5 | 2:2832s | Create and land on the job | /projects/[projectId] | Click "Create job". | Create job, and we are on the job page. The board has a new card in New lead, and the Customers page has the homeowner with one job linked. |
| 6 | 3:0015s | Recap & next lesson | /projects/[projectId] | Hold on the finished result, then the end card. | Job created. Next we tour the job page, where everything about this homeowner lives. |
Narration, in order
0. Intro: Create a job (and its customer)
0:00 · 20sTitle card, then the first screen of the lesson.
Creating a job takes thirty seconds, but a few details, like the default name and lead source, are worth knowing. Let us create one.
1. Open the dialog
0:20 · 32sClick "New job" at the top of the sidebar (or the "+" on a phone, or "Create new project" on the Jobs page).
New job is always one click away: the sidebar button, the plus on mobile, or the Jobs page.
Show before cutting: Dialog titled "New job" with the line "Who is the homeowner and where is the roof? You can add photos and a quote next."
2. Enter the homeowner
0:52 · 32sFill Client First Name, Client Last Name, Email and Phone. All four are required and the email must be valid. Company is optional.
First the homeowner. Name, email and phone are required: the email is where the proposal will go, and the phone is used for text reminders.
Show before cutting: Validation messages appear under any field left empty when you try to submit.
3. Enter the property
1:24 · 32sFill Address Line 1, City, State / Province and Zip / Postal Code. There is no second address line; put a unit number in Address Line 1.
Then the roof: street, city, state and zip. This address flows into the proposal cover, the calendar and the material order.
Show before cutting: All four are required.
4. Name and lead source
1:56 · 32sLeave Project Name blank unless you want a custom name. Optionally pick a Lead source: Phone call, Website, Referral, Google, Facebook / Instagram, Door knocking, Repeat customer or Other.
You can skip the name; the app names the job after the last name and street. Lead source is optional but worth a click, because later you will want to know which channels pay.
Show before cutting: A blank name becomes "<Last name> – <Address line 1>" after saving.
5. Create and land on the job
2:28 · 32sClick "Create job".
Create job, and we are on the job page. The board has a new card in New lead, and the Customers page has the homeowner with one job linked.
Show before cutting: Toast "Job created" and the job page opens. On the board the job sits in New lead; on Customers the homeowner now appears with 1 linked project.
6. Recap & next lesson
3:00 · 15sHold on the finished result, then the end card.
Job created. Next we tour the job page, where everything about this homeowner lives.
Related lessons
The job board: stages, cards and drag-and-drop
Read a board card at a glance, move jobs between stages by dragging or with the menu, search, show lost jobs and understand which moves happen automatically.
Jobs & customersBeginner10 min
The job page: header, proposals, photos, appointments and activity
Learn every region of the job page: the header actions and stage stepper, the Proposals and Photos tabs, the Appointments and Roof measurements cards, and the activity timeline.
Jobs & customersBeginner10 min
Customers: the roll-up view
See every homeowner with their linked jobs, open jobs, revenue and last activity, and learn why customers are edited on the job rather than here.
Jobs & customersBeginner3 min
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