My Roof CRM
Help Center

Learn My Roof CRM, one lesson at a time

A complete course for new users, from creating your account to collecting a signed proposal and sending the invoice. Every lesson doubles as a video script and a test checklist, so the same steps work for learning, recording and QA.

First time here? How to use this help center takes two minutes.

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Modules
11
Lessons
71
Total time
7.7h

Browse by module

The course follows the life of a roofing job. Pick up wherever you need to.

Module 3 · 4 lessons · 27 min

Calendar & homeowner messaging

Schedule inspections and installs, send reminders, and let automations text or email homeowners for you.

Module 8 · 4 lessons · 23 min

Orders & invoices

Turn the accepted proposal into material orders, work orders and invoices, then track payment.

Module 10 · 2 lessons · 11 min

Platform administration

For the My Roof CRM team: the super-admin panel, plans, payments, users and attaching tutorial videos to these guides.

Module 11 · 4 lessons · 30 min

For testers & video producers

How to turn any guide into a test run or a YouTube tutorial, with the standards every video should follow.

Browse by role

Only the lessons that matter for the job you do.

1.

What My Roof CRM does: the life of a roofing job

A five-minute orientation. Learn the eight stages every job moves through and which screen you use at each one, so the rest of the course makes sense.

Getting startedBeginner5 min

2.

Log in, stay signed in, and reset a forgotten password

Everything about getting back into the app: the login page, how long a session lasts, resetting a password, and what the "workspace access removed" message means.

Getting startedBeginner5 min

3.

A tour of the app: sidebar, board and where things live

Walk the sidebar top to bottom, learn what each screen is for, collapse the sidebar, use the account menu and find your way around on a phone.

Getting startedBeginner8 min

4.

The job page: header, proposals, photos, appointments and activity

Learn every region of the job page: the header actions and stage stepper, the Proposals and Photos tabs, the Appointments and Roof measurements cards, and the activity timeline.

Jobs & customersBeginner10 min

5.

Capture photos and roof details on your phone

Use the Add photos screen on a phone to shoot or pick photos, tag them, record roof type, pitch and tear-off layers, add notes, and save so the job moves to Inspected.

Jobs & customersBeginner8 min

6.

Calendar: week, month and list views

Find your way around the calendar: switch views, filter by team member, show canceled visits and understand the time-zone notice.

Calendar & homeowner messagingBeginner5 min

7.

Inspection page: sections, items and photos

Document what you found: add sections, upload a photo and note per item, and understand how these photos become the "What we found on your roof" gallery for the homeowner.

Proposals & quotesBeginner6 min

8.

Profile and email verification

Update your name, check whether your email is verified, resend the verification email, and understand what verification unlocks.

Settings & integrationsBeginner3 min

9.

How to use this help center

Search, browse by module or role, follow the course in order, mark lessons complete, print a guide, and switch between the Guide, Video script and Test checklist tabs.

For testers & video producersBeginner4 min

Producing the tutorial videos?

Every lesson has a Video script tab: a shot list with timestamps, narration and what to show before cutting. Start with the recording standards.

Recording standards

Testing the product?

Every lesson has a Test checklist tab: each expected result becomes a pass/fail line you can print or copy as Markdown.

How to test with the guides

Not sure what a word means?

Job stages, snapshots, layouts versus templates, shared versus accepted versions: the glossary explains the vocabulary in plain words.

Open the glossary