My Roof CRM
Help Center

Learn My Roof CRM, one lesson at a time

A complete course for new users, from creating your account to collecting a signed proposal and sending the invoice. Every lesson doubles as a video script and a test checklist, so the same steps work for learning, recording and QA.

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Modules
11
Lessons
71
Total time
7.7h

Browse by module

The course follows the life of a roofing job. Pick up wherever you need to.

Module 3 · 4 lessons · 27 min

Calendar & homeowner messaging

Schedule inspections and installs, send reminders, and let automations text or email homeowners for you.

Module 8 · 4 lessons · 23 min

Orders & invoices

Turn the accepted proposal into material orders, work orders and invoices, then track payment.

Module 10 · 2 lessons · 11 min

Platform administration

For the My Roof CRM team: the super-admin panel, plans, payments, users and attaching tutorial videos to these guides.

Module 11 · 4 lessons · 30 min

For testers & video producers

How to turn any guide into a test run or a YouTube tutorial, with the standards every video should follow.

Browse by role

Only the lessons that matter for the job you do.

1.

What My Roof CRM does: the life of a roofing job

A five-minute orientation. Learn the eight stages every job moves through and which screen you use at each one, so the rest of the course makes sense.

Getting startedBeginner5 min

2.

Create your account and verify your email

Sign up, understand what the app creates for you behind the scenes, and verify your email address so you can send proposals later.

Getting startedBeginner6 min

3.

Log in, stay signed in, and reset a forgotten password

Everything about getting back into the app: the login page, how long a session lasts, resetting a password, and what the "workspace access removed" message means.

Getting startedBeginner5 min

4.

A tour of the app: sidebar, board and where things live

Walk the sidebar top to bottom, learn what each screen is for, collapse the sidebar, use the account menu and find your way around on a phone.

Getting startedBeginner8 min

5.

Set up your branding: logo, colours and company details

Make every proposal, email and the app itself carry your company name, logo and colour. Ten minutes that pay off on every document you ever send.

Getting startedBeginner10 min

6.

Invite your team and understand roles

Send invitations, see what the invited person experiences, remove a member, and learn exactly what an Owner can do that a Member cannot.

Getting startedBeginner8 min

7.

Plans, trial and billing

Understand the Starter and Pro limits, what the beta gives you, how to subscribe or change plan through Stripe, and what happens when a workspace goes read-only.

Getting startedBeginner7 min

8.

Quick start: from new job to signed proposal in 20 minutes

The whole happy path in one sitting: create a job, create a proposal from the default layout, price one option, send it for signature and watch it come back signed.

Getting startedBeginner20 min

9.

The job board: stages, cards and drag-and-drop

Read a board card at a glance, move jobs between stages by dragging or with the menu, search, show lost jobs and understand which moves happen automatically.

Jobs & customersBeginner10 min

10.

Create a job (and its customer)

Fill in the New job dialog correctly, understand the default job name, pick a lead source and see how the customer record is created or matched automatically.

Jobs & customersBeginner6 min

11.

The job page: header, proposals, photos, appointments and activity

Learn every region of the job page: the header actions and stage stepper, the Proposals and Photos tabs, the Appointments and Roof measurements cards, and the activity timeline.

Jobs & customersBeginner10 min

12.

Notes and the activity timeline

Add call notes, read the automatic timeline entries, and understand the device info attached to homeowner events.

Jobs & customersBeginner4 min

13.

Edit job and customer details (Project Settings)

Change the job name, revenue and created date, fix customer contact details, and understand the disclaimer about existing proposals.

Jobs & customersBeginner5 min

14.

The Jobs list: grid, list, status and delete

Use the Jobs page (headed "Projects") to search every job, switch between grid and list, change OPEN/WON/LOST status and delete a job.

Jobs & customersBeginner4 min

15.

Customers: the roll-up view

See every homeowner with their linked jobs, open jobs, revenue and last activity, and learn why customers are edited on the job rather than here.

Jobs & customersBeginner3 min

16.

Mark a job lost, reopen it, or delete it

Keep the board honest: mark jobs lost so they drop out of totals, reopen them when the homeowner calls back, and delete test jobs completely.

Jobs & customersBeginner4 min

17.

Instant quote: let homeowners price their own roof

Put a "price your own roof" tool on your website and ads. Homeowners enter their address, learn what a new roof includes and see your Good / Better / Best prices; every request lands on your board as a new lead.

Jobs & customersBeginner8 min

18.

Calendar: week, month and list views

Find your way around the calendar: switch views, filter by team member, show canceled visits and understand the time-zone notice.

Calendar & homeowner messagingBeginner5 min

19.

Schedule an inspection, estimate or install

Book a visit from the calendar or the job page, assign it, set location and notes, send the homeowner a confirmation and reminder, and edit, complete or cancel it later.

Calendar & homeowner messagingBeginner7 min

20.

Automations: automatic emails and texts to homeowners

Switch on the messages the app sends by itself for appointments and stage changes, set the company time zone, and understand the rules that keep homeowners from being spammed.

Calendar & homeowner messagingIntermediate8 min

21.

Edit automation wording, insert details and send yourself a test

Open an automation, rewrite the email and text, drop in homeowner and appointment details with tokens, preview the result and email yourself a test before saving.

Calendar & homeowner messagingIntermediate7 min

22.

Measurements explained: snapshots, active and Quote-Safe

The mental model behind roof measurements: where numbers come from, what a snapshot is, why only one is active, and how measurements reach a quote without silently changing it.

Roof measurementsIntermediate6 min

23.

Import an EagleView or RoofScope PDF

Upload an aerial measurement report, check the values the app extracted, fix anything flagged, and apply it as the active snapshot.

Roof measurementsBeginner6 min

24.

Measure a roof manually on the aerial map

Draw facets and label edges on the satellite image, set pitch and scale, reach Quote-Safe, then save, finalize and activate the drawing.

Roof measurementsAdvanced15 min

25.

Connect RoofScope and order a report from a job

Paste your RoofScope API token in Settings, then search your RoofScope reports or place a new order from the import dialog and apply it when it is ready.

Roof measurementsIntermediate8 min

26.

Apply measurement changes to a quote

When measurements change, review the new quantities for every calculated line, see blocking issues and preserved overrides, and apply them before sharing.

Roof measurementsIntermediate6 min

27.

Measurement tokens and categories (Settings)

See the standard tokens such as @roof.total_area_sqft, add categories and tokens for the things your estimators capture, and disable the ones you never use.

Roof measurementsAdvanced6 min

28.

The product list: your default pricing catalog

What the product list is, how quote items pull from it, what each column means, and the plan limits on how many items you can keep.

Price list & pricingBeginner5 min

29.

Add and edit product items

Create a product with name, unit and description, set material and labour costs with a margin or type a manual price, mark tax-exempt items, and edit existing rows.

Price list & pricingBeginner6 min

30.

Pricing methods: automatic vs manual, and quantity formulas

Understand how automatic pricing is computed, when a manual override makes sense, and attach a quantity calculation so a product's quantity comes from roof measurements.

Price list & pricingAdvanced10 min

31.

Import and export the product list (Excel)

Download the product list as an Excel workbook, edit prices in bulk, and upload it back. Understand that an upload replaces the whole list and how the ID column works.

Price list & pricingIntermediate7 min

32.

Additional price lists and overrides

Create a second price list (retail, insurance, commercial), include products and override their prices, then point a proposal or layout at it.

Price list & pricingIntermediate7 min

33.

Proposals explained: reports, layouts, templates and pages

The vocabulary and the moving parts: how a proposal is made of pages, how layouts and templates differ, and what the homeowner actually receives.

Proposals & quotesBeginner6 min

34.

Create a proposal from a job

Create a proposal with the default layout or pick another, understand the default name and prefilled signer, duplicate a proposal and delete one.

Proposals & quotesBeginner5 min

35.

The report editor: pages, toolbar, preview and settings

Reorder and toggle pages, rename the page you are editing, add a new page, preview a page as PDF, choose a price list in Report Settings and save the proposal as a layout.

Proposals & quotesBeginner10 min

36.

Cover, introduction, terms and text pages

Style the cover with a branding theme, write the introduction and terms with the rich text editor, use tokens to personalise text, and pull in a saved template.

Proposals & quotesBeginner6 min

37.

Quote editor: options, sections and items

Build up to three quote options, add sections and items from your price list, set quantities, rename tabs, inherit items from a parent option and write the description.

Proposals & quotesBeginner10 min

38.

Quote editor: adjustments, taxes and totals

Add discounts or markups as dollars or percentages, choose what the homeowner can see, apply taxes, and read every total line from subtotal to grand total.

Proposals & quotesIntermediate7 min

39.

Authorization page: disclaimer, upgrades, selections and signers

Set up the page the homeowner signs: the disclaimer, optional upgrades they can add, product selections such as shingle colour, the quote profit margin, signers and footer notes.

Proposals & quotesIntermediate8 min

40.

Layouts explained and the default layout

What a layout holds, how the default layout is chosen, the difference between My Layouts and Shared Layouts, and the plan limits.

Proposals & quotesBeginner5 min

41.

Create a layout and set it as default

Create a new layout in Settings, build its pages in the layout editor, pick its price list, and make it the default for new proposals.

Proposals & quotesIntermediate8 min

42.

Edit, duplicate and delete layouts

Change an existing layout's pages, duplicate it to make a variant, delete unused layouts, and understand what changing a layout does to existing proposals.

Proposals & quotesIntermediate5 min

43.

Templates explained: categories, shared templates and limits

The six template categories, how a template is pulled into a page, the difference from layouts, and the Starter limit.

Proposals & quotesBeginner4 min

44.

Quote, introduction and text templates

Create a Quote Details template with your standard sections and items, create text templates for introductions and custom pages, and pull them into a proposal.

Proposals & quotesIntermediate7 min

45.

Authorization templates

Save your disclaimer, standard optional upgrades, profit margin and product selections as a template in the Authorization Template Editor, then apply it to any proposal.

Proposals & quotesIntermediate5 min

46.

Text tokens: personalise proposals, templates and emails

The full list of tokens such as {{CUSTOMER_FIRST_NAME}} and {{SIGNED_QUOTE_TOTAL}}, where they work, and what happens when a value is empty.

Proposals & quotesBeginner4 min

47.

Review and send a proposal for signature

Open the Document Preview, clear any warnings, send the signing email with a template, and confirm the job moved to Quote sent.

Sending & e-signaturesBeginner7 min

48.

What the homeowner sees: proposal page and e-sign

Walk through the homeowner's side: the email, the branded proposal page with photos and options, choosing upgrades, and signing on the e-sign page.

Sending & e-signaturesBeginner8 min

49.

Additional signers: two or three people signing in order

Add a second or third signer, understand the strict signing order and signer-specific links, read the status on the job, and handle the common error messages.

Sending & e-signaturesIntermediate6 min

50.

Track opens, edit after sending and republish

Read the open tracking on cards and activity, understand that the homeowner sees a frozen version, edit a sent proposal, and republish so they see the change.

Sending & e-signaturesIntermediate6 min

51.

Sign now and Manual sign (in person)

Close at the kitchen table: let the homeowner sign on your device with Sign now, or record an acceptance you obtained on paper with Manual sign.

Sending & e-signaturesIntermediate5 min

52.

Create and send an invoice

Create the invoice from a signed proposal, check what it pulled from the accepted snapshot, set dates, deposit and terms, preview and send it to the homeowner.

Orders & invoicesBeginner8 min

53.

Create and send a material order

Generate the order from the signed proposal, fill in job number and delivery details, edit the materials list, add scope of work and inspection pages, and send it to a supplier.

Orders & invoicesBeginner7 min

54.

Finish the job: In production and Paid

Use the two manual stages, let the Install underway and review-request automations fire, and understand how Paid affects the board and dashboard.

Orders & invoicesBeginner4 min

55.

Dashboard: revenue and quote summary

Read Total Revenue (Won), the Quote Summary counts and percentages, the Open Projects list, and change the date range.

Orders & invoicesBeginner4 min

56.

Settings tour: every tab and what it controls

A map of the Account Settings page: Layouts, Templates, PDFs, Products & Pricing, Page Settings, Project Settings, Measurements, Tax Settings, Email Settings, Automations and Integrations.

Settings & integrationsBeginner5 min

57.

Taxes: required and optional rates

Add tax rates, mark up to two as required so they apply to every new quote, and see how tax-exempt items and optional taxes behave in the quote editor.

Settings & integrationsIntermediate5 min

58.

Page Settings: what prints on title pages

Toggle whether the project email and phone number appear on report and order title pages.

Settings & integrationsBeginner2 min

59.

Project Settings: automatic revenue on signed agreements

Understand the "Auto-generate project revenue on signed agreements" switch and when to turn it off.

Settings & integrationsBeginner2 min

60.

Files: your shared PDF library

Upload brochures, warranty certificates and other PDFs once, organise them in folders, and use them as Shared PDF pages in any proposal.

Settings & integrationsBeginner4 min

61.

Email Settings: the emails the app sends on your behalf

Edit the subject, body, button text and PDF attachment for each email the app sends: quote sent for signing or review, sign canceled, document signed, invoice and order.

Settings & integrationsIntermediate6 min

62.

Profile and email verification

Update your name, check whether your email is verified, resend the verification email, and understand what verification unlocks.

Settings & integrationsBeginner3 min

63.

How to use this help center

Search, browse by module or role, follow the course in order, mark lessons complete, print a guide, and switch between the Guide, Video script and Test checklist tabs.

For testers & video producersBeginner4 min

Producing the tutorial videos?

Every lesson has a Video script tab: a shot list with timestamps, narration and what to show before cutting. Start with the recording standards.

Recording standards

Testing the product?

Every lesson has a Test checklist tab: each expected result becomes a pass/fail line you can print or copy as Markdown.

How to test with the guides

Not sure what a word means?

Job stages, snapshots, layouts versus templates, shared versus accepted versions: the glossary explains the vocabulary in plain words.

Open the glossary